Privacy Policy

Render Port Co., Ltd. (hereinafter referred to as 'our company') prioritizes the trust of our users above all and considers it an important responsibility to handle information related to individuals accurately and confidentially. For this reason, we have established a 'Privacy Policy' regarding personal information and are committed to ensuring that all employees and affiliated companies follow our handling methods. The details are as follows. In addition, personal information that we already possess and use will also be handled in accordance with this policy.

Article 1 (Acquisition of Personal Information)

Our company collects personal information by legal and fair means. If we request the provision of personal information, we will disclose the purpose of collection and the nature of use in advance, and collect it only to the extent necessary to achieve that purpose within the scope of our legitimate business.

Article 2 (Purpose of Collection and Protection and Disclosure of Personal Information)

In accordance with our Privacy Policy, we are committed to protecting users' privacy. We do not sell or lend users' contact information to other companies. However, there may be cases where we disclose personal information under the following circumstances.

• When a formal inquiry or disclosure order is received from a public institution or its designated agent through appropriate legal procedures
• When deemed necessary to provide joint services or advertisements with business partners that have, or may have, a partnership with this site
• When the ownership or main entity of this site changes due to a business sale, and it is deemed necessary to transfer personal information to continue the site
• When prior permission for disclosure of personal information has been received from the user
• When deemed appropriate by our company based on reasonable grounds for other lawful purposes

Additionally, to provide users with exceptional services, our company may provide certain personal information to strategic partner companies or companies that provide products and services on our behalf. These companies are obligated to protect personal information according to our policies and assist with tasks such as information processing, credit provision, order fulfillment, customer data management, customer service, and user satisfaction surveys. This information is necessary for improving customer service and feedback, enhancing products and services, or for specific services and campaigns. Moreover, Render Fika’s website provides links to other companies' websites, but we do not take responsibility for their privacy protection measures. We recommend reviewing each company's privacy policy when using other websites. Our Privacy Policy is updated periodically, and any significant changes will be posted on this website along with the latest Privacy Policy, so please check it regularly.

Article 3 (Compliance with Laws and Regulations on the Protection of Personal Information)

Our company complies with laws and regulations related to personal information protection that apply to the personal information we hold. This policy is determined in accordance with the laws of Japan and other norms. This policy establishes our basic guidelines for handling personal information, and we strive to protect personal information based on laws and regulations regarding personal information protection in accordance with this policy.

Article 4 (Procedures for Disclosure and Correction of Personal Information)

If a user wishes to inquire, correct, or delete their personal information provided to us, please submit a request to our contact desk. Unless such requests significantly interfere with our operations, we will disclose, correct, or delete users' personal information within a reasonable period, provided that it is confirmed to be requested by the user themselves.

Article 5 (Copyrights)

When a user enters information on this site, it is assumed that the user has the necessary intellectual property rights, such as copyright or usage rights, for the information they have registered. Information created or registered by users through entering information on this site may be used by this site and affiliated sites after taking actions deemed necessary by this site, such as displaying the copyright holder.

Article 6 (Regarding Security Cameras)

Security cameras are installed in facilities managed by our company. We obtain camera footage and use it solely for security purposes. Because the installation of cameras is deemed to meet the requirements of 'cases where the purpose of use is clearly recognized from the circumstances of acquisition' (Article 21, Paragraph 4, Item 4 of the law), notification and publication of the purpose of use are not conducted.

Article 7 (Cookies and Other Technologies)

Our site uses 'cookies' and other technologies commonly used on many corporate websites to understand the site’s usage, user trends, and viewing times. We also use such technologies to improve the effectiveness of online advertisements for our services. Furthermore, we study traffic patterns on Render Fika’s website to provide users with more benefits and investigate the effectiveness of communications with users. By using cookies, we can improve the ease of use and convenience each time you use Render Fika’s website. Based on information from cookies and web beacons, we may acquire and use historical and characteristic information without including personally identifiable information. The obtained information is used for research and analysis of access status, traffic, etc., creating appropriate advertisements and content, and improving the convenience of services and the site. In cases where personal information has been provided to us, we may relate collected browsing history to users’ personal information.

Article 8 (Purpose of Using Personal Information)

• For announcements regarding the operation of this site or as part of its functions
• For sending SMS regarding the use of related facilities
• For sending emails about facility use information and organizational efforts

We acquire and use the following personal information within the scope of the intended purposes.
(1) Mobile phone number
(2) Email address

Article 9 (Prohibited Activities)

The following activities are prohibited for users of this site.

• Actions that are similar to, or involve, criminal activities
• Actions that violate laws and public order
• Using information obtained through this site beyond personal, private use; additionally, reproducing, selling, publishing, broadcasting, or otherwise using this information for purposes beyond private use, and causing third parties to perform similar actions
• Collecting or storing information on this site or attempting to do so
• Posting or registering information containing intentionally false or misleading content
• Infringing on the intellectual property rights, such as industrial property rights, copyrights, or trade secrets, of others
• Infringing on the credit or honor of others or infringing on the privacy, image rights, or other rights of others
• Interfering with the operation or provision of this site, or the use of this site by other users
• Performing profit-oriented activities related to this site without the site's approval or creating the impression that the site is associated with such activities
• Other activities deemed inappropriate by this site based on reasonable grounds or actions that interfere with other users’ access and operations
• Pre-election activities, election campaigning, or similar activities that violate the Public Office Election Act
• Disrupting or confusing the servers or networks connected to this site, or failing to comply with the conditions of use, procedures, rules, and regulations of the networks connected to this site
• Sending or posting harmful computer programs, etc.

Article 10 (User Responsibility and Obligations)

Users bear the following responsibilities for the use of this site. For all claims and requests arising from or related to content transmitted by users while using this site, users are responsible for resolving them at their own expense. In cases where this site incurs costs or compensation related to responses to these claims or requests, users shall reimburse this site for those costs and compensations (including attorney's fees paid by the site).

Article 11 (Disclaimers)

Users agree to the following disclaimers when using this site. Users are responsible for the entries related to personal information. Compliance with copyright, portrait rights, and other legal obligations, as well as considering the possibility of copying and utilizing data and information disclosed or provided through this site, are also the user's responsibility.

Version 1, established on September 30, 2024